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Frequently Asked Questions
Q1: Can I get one sample to test?
A1: Of course you can buy a sample first for test, just tell us your demand and the product model you want!
Q2: Should I pay for the sample?
A2: Yes, the sample cost and shipping fees are required. However, the sample cost can be refundable after order confirmation when the quantity meets the MOQ.
Q3: Can I customize my logo and specify colors for the product?
A3: Yes, simply provide your logo design in AI or PDF format, and our design team will create a preview for your reference.
Q4: What is the delivery time after payment?
A4: Normally, the delivery time is 2-10 days for samples and 20-40 days for mass production.
Q5: What methods of payment do you accept?
A5: We typically support Trade Assurance, Visa, MasterCard, Western Union, and T/T.
Q6: Are you able to send products to an FBA fulfillment center?
A6: Yes, we provide FBA warehouse delivery services, including free barcode sticking, warning stickers, and FBA labeling.
Medivoxa Medical
