Are you a manufacturer or a trading company?
We are a specialized manufacturer providing professional OEM and ODM services with over 18 years of experience in rehabilitation devices.
What is the delivery time for samples and mass orders?
Regular samples take 2–3 days. For mass orders, the lead time is approximately 20 days for quantities up to 50 pieces, while larger orders are subject to negotiation.
What is your Minimum Order Quantity (MOQ)?
Our standard MOQ is 10 pieces per kind. Favorable discounts are offered for larger quantities.
How do you control product quality?
We implement strict quality control through IQC, triple testing on production lines, and 100% aging testing before packaging. We hold ISO 9001 certification.
What shipping methods are available?
We typically ship via DHL, UPS, FEDEX, or TNT, taking about 4–5 days to arrive. Shipping by air or sea is also available upon request.
What kind of after-sales support do you provide?
We offer a 2-year warranty and continuous online technical support to ensure the best performance of our rehabilitation products.