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Frequently Asked Questions
Q1. Can I have a sample order?
Yes, we welcome sample orders to test and check quality. Please note that freight costs are usually handled by the customer.
Q2. Can we add our logo on products or use custom packing?
Yes. We support OEM services, allowing you to add your logo and use your specific packaging design.
Q3. Do you support custom made designs?
Absolutely, we can accommodate custom made designs to meet your specific technical or aesthetic requirements.
Q4. How long is the delivery time?
For sample orders, it typically takes 7-10 days. For mass production, the lead time is generally 25-40 days.
Q5. What are the available shipping methods?
We primarily ship by sea for bulk orders to ensure cost-efficiency, but other methods can be discussed based on urgency.
Q6. How is quality control managed in your factory?
Our QC inspectors check every procedure. We document each step with photos and ensure any identified issues are rectified immediately before shipment.
Medivoxa Medical
